第二十三章 指尖如酒

    ReflectivePaper

    ◆TheoryXandTheoryY

    In1960，DouglasMcGregorsuggestedthetermsoftheoryXandtheoryYinhismanagementbook.TheoryXhadthreesystems，givingalittleornotrusttosubordinatesrespectively.TheoryY，onthecontrary，hadcompletetrustandconfidenceinsubordinates.Themanagercouldusethesetwodifferenttheoriestodistinguishemployeemotivations.

    Theprinciplecanchooseeithertheorytomotivatetheteachers.Thereisnoabsolutelyrighttheory，onlythemoresuitabletheoryinlightofdifferentsituations.

    Inmyopinion，theschoolwhichadoptstheoryXmaybecomemoreandmorerigid，butitcanalsorunsmoothly，aslongastheprinciplecankeeptheteachersobeythedisciplines.Ontheotherhand，theschoolwhichpreferstheoryYmaywitnessthecreativenessandvigorofteachers.However，thereisalsoariskthattheprinciplecanhardlycontroltheteachersanymore.

    Thesetwotheoriescanbothbeadoptedtomotivateteachers.However，thenewteacherscanalsobeintimidated，orconfused，ascribingvariousfactors，suchasschoolmanagementsystem’sintegrity，andtheteacher’spersonality.

    ◆Mutualpurpose

    Themutualpurposeisapracticalvision.Theleadercanuseittounitethesubordinates.Itislikeapieceofblueprint，helpingtheengineertoputbricksintorightplace.Thepurposecanbewrittendown，orimpliedinlife.Schein(2004)suggestedthatorganizationalcultureisapatternofsharedbasicassumptionsthatagroupworkingtogetherforacommongoalhasinventedinlearningtocopewiththeproblemsofexternaladaptationandinternalintegration.

    Workershavetheirownlifeexceptofworkingfortheschool.Sometimes，theirpersonalinterestmayconflictwiththeorganization’sbenefit.Astrongleadercanhelptheworkerstostrikethebalancebetweenworkandpersonallife，andcreateamutualvalueforthestaff.

    Withaspecificandpracticalpurpose，inductioncanbemoreeffective，reallyservesforlearning，andgoonsupportingtheperformanceandprofessionaldevelopmentfornewteachers.

    ◆Classicalorganizationaltheory

    ItisthecontraryofTaylor’sScientificManagementtheory.Itviewedthetotalorganization，insteadoftheindividualworker，asthefocusofattention.Forclassicaltheorists，anorganizationismuchmorethantheinterfaceofhumanandmachine.Theheadmastercanuseittomotivatetheteachers.Theteacherswouldfeelmorerespectedundertheleaderwiththismethod，andmayreturnwithenthusiasmandcreativity.

    ◆Organizationalculture

    Thistermcangobackto193-s

    ◆Basicassumptions

    Basicassumptionsareaboutpeople’snature，thenatureofhumanrelationships，thenatureofhumanactivity，andthenatureoftherelationshipsbetweenpeopleandtheirphysicalandsocialenvironments.Basicassumptionsinhumannatureareconsistof:Freedom-Determinism，Rationality-Irrationality，Holism-Elemetalism，Constitutionalism-Environmentalism，Subjectivity-Objectivity，Proactivity-Reactivity，Homeostasis-Heterostasis，andKnowability-Unknownablity.

    Theprinciplecanusethetheoryofbasicassumptionstounderstandtheemployees，andtomotiveaswellastoinductthem.Iftheworkersalwaysgetpositiveassumptionsfromthecampusenvironment，theymayoptimisticandwillingtocontribute，andviseversa.Theleadermayalsousethebasicassumptionstogetanalysisoftheinstitutionandworkers，thushelpdesigningthefuture.

    ◆Intelligence

    In1904，AlfredBinetinventedamethodtoidentifythosechildreninschoolwhoneededspecialhelp.Therebyamethodcameouttotellpeople’sintelligence.TheresultofthistestingsystemiscalledIntelligenceQuotient，alsoknownasIQ.Theprinciplecanusetheintelligencedistinguishsystemtosortoutstudents，anddecidethecurriculum.Forexample，thestudentswhoareespeciallygiftedwithhighIQmayfindtheregularcurriculumtooeasy，thusbecomeimpatientandlackconcentrationonschoolwork.Onthecontrary，studentswhoaredisadvantagedintermsofintelligencemayfaceparticularchallengeandgetfrustrationfeelingwithoutspecifichelp.Ahigh-qualifiedleadershouldmakesurethestaffunderstandandareabletocaterforthedifferentneedsoftwoextremestudents.

    Later，onthebasisofIQ，atermcalledEQwasdeveloped.Itreferstopeople’semotionalintelligence.BeingaGreatLeaderRequiresEmotionalIntelligence.

    ◆HumanCapital

    Humanresourcesarepreciousassetsofaninstitution.Itseemshardtopredicthumancapitalsometimes，becausehumanbeingsarechangeable，easytobeaffectedbymanyexternalorinternalfactors.However，usingsomespecificpsychologicalprinciplesconcerninghumanresources，canfacilitatetheprincipletotrain，motivate，andevaluatethestaff.

    Employmentcanbedifficult，andanyerrormayturntobetroublesomeandcostly.Thesubsequentprocessisnoteasier.Thatiswhythehumanresourcesmanagementhasbecomeacriticalelementtooperateasuccessfulschool.Humanresourcesadministratorsmustworknotonlytorecruittheproperstaff，butalsopromoteaschool’senvironment.

    ◆LearningOrganization

    Stayingcompetitiveintoday’seconomyisessentialtoanyorganization.Schoolorganizationsalsomustbenimbleandagiletosurvive.Thatrequiresdevelopingincreasedabilitytosense，evenpredict，theproblemsposedbytheirenvironmentsandinventsolutionstothem.Thisispartoftheconceptofthelearningorganization:anorganization，learnstonimblyadapttounfoldingchangesintheenvironment.Itisalsocalledorganizationdevelopment.

    Inalearningorganization，theworkerscontinuallyenhancetheircapabilitiestocreatewhattheywanttocreate.Organizationsarespendingmoretimeandfeetoinsuretheemployeesupdatedtothestate-of-artknowledge，thankstothequickdevelopmentoftechnology.Itisreasonabletopredictthatinthefuture，continuouslearningcapacitywouldbecrucialtorecruit.Thejobseekermayhardlytobehiredwithoutpresentingexcellentlearningability.

    ◆ContingencyView

    Thecontingencyviewholdsthatthereisnoonebestwayofmanagingunderallconditions，butthatthereareoptimalwaysofmanagingconflictundercertainconditions.Therearesituational-contingentfactorsthataffectaleader＇sabilitytolead.Theeffectivenessofworkersdependsonhowgoodamatchexistsbetweentheleadershipstyleoftheleaderandthedemandsofthesituation.

    Theleaders，whocanactuallyexertcontroloverthestaff，excellentlygettaskinvolved，andsuccessfullyacceptedbythesubordinates，aremorelikelytoleadtheschoolintoabrightfuture.Theprinciplewhoholdsacontingencyview，maygivedifferentinductionstodifferentnewteachers，accordingtotheirdiversepersonalities.

    ◆Likert’sfoursystems

    System1:exploitive-authoritative(orpunitive-authoritarian)，theleaderhasalowconcernforpeopleandusessuchmethodsasthreatsandotherfear-basedmethodstoachieveconformance.;System2:benevolent-authoritative(orpaternalistic-authoritarian)，theresponsibilityliesatthemanageriallevelsbutnotatthelowerlevelsoftheorganizationalhierarchy;System3:consultativesystem，thesuperiorhassubstantialbutnotcomplete，trustandconfidenceinhissubordinates;4:theparticipative(orgroupinteractive)modelofanorganizationalsystem，superiorshavecompleteconfidenceintheirsubordinates，andmotivationisbyeconomicrewardsbasedongoalswhichhavebeensetinparticipation.

    Lowerthenumber，thesystemismorelikelytobeoperatedbasedontheoryX.Higherthenumberis，thesystemismorelikelytobeoperatedbasedontheoryY.

    Theleaderinexploitive-authoritativeconcernlittleforpeople，andpreferstousefear-basedmethodssuchasthreatstoachieveconformance.Thismanagementmethodcanbeeffective.However，itcanalsostiflepeople’screativity，whichisthemostpreciousvalueofhumancapital.Ipredictinfuture，themostsuccessfulschools’leadersshouldpreferparticipativestyle，ratherthanopposite.